If you’re a gamer, you might have noticed that toxic behavior in online games is still a major problem. But have you ever wondered if the companies behind these games are using AI-powered moderation tools to tackle this issue? According to a Reddit post, some gaming companies are indeed using AI, but it’s not quite working as expected.
The post claims that World of Warcraft’s role-playing servers have become increasingly toxic over the past three years, despite the company’s efforts to implement AI-powered moderation. The author of the post suggests that this is because the AI models used by Blizzard are not effective in detecting and punishing harassment.
But why is this the case? One possible explanation is that AI-powered moderation tools are still in their infancy, and they require a lot of fine-tuning to work effectively. Another reason might be that the data used to train these models is biased or incomplete, leading to poor performance.
So, what can gaming companies do to improve their AI-powered moderation tools? Here are a few suggestions:
1. **Use more diverse and representative data**: If the data used to train AI models is biased or incomplete, the models themselves will be biased or ineffective. Gaming companies should strive to use more diverse and representative data to train their AI models.
2. **Fine-tune AI models**: AI models require a lot of fine-tuning to work effectively in different contexts. Gaming companies should work to fine-tune their AI models to ensure they are effective in detecting and punishing harassment.
3. **Combine AI with human moderators**: While AI-powered moderation tools can be effective, they should not replace human moderators entirely. Gaming companies should consider combining AI with human moderators to ensure that harassment is detected and punished quickly and effectively.
By following these suggestions, gaming companies can improve their AI-powered moderation tools and create a safer and more enjoyable experience for gamers.
If you’re interested in learning more about AI-powered moderation in gaming, I recommend checking out the LWiAI Podcast’s episode on the topic. It’s a great resource for anyone looking to stay up-to-date on the latest developments in AI.